Qn#(b)(4).The customer returned various components including a guide wire assembly for evaluation.The guide wire advancer and end cap were not returned.Visual examination of the guide wire revealed one slight curve near the distal tip.The returned guide wire contained one slight curve 10 mm from the distal tip.The total length of the returned guide wire measured 600 mm which is within specifications of 596-604 mm per product drawing.The outer diameter of the returned guide wire measured to be 0.856 mm which is within specifications of 0.828-0.877 mm per product drawing.The returned guide wire was advanced through the returned catheter with minimal resistance.A manual tug test confirmed both welds were fully intact.A device history record review was performed with no relevant findings.The customer report of a bent guide wire was confirmed by complaint investigation of the returned sample.The guide wire passed all relevant dimensional and functional testing, and a device history record review was performed with no relevant findings.Based on the customer report and the appearance of the sample received, shipping and handling caused or contributed to this event.Teleflex will continue to monitor and trend for complaints of this nature.
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