SMITH & NEPHEW, INC. SVCE REPL LIGHT SOURCE 500XL XENON; IMAGE, ILLUMINATION, FIBEROPTIC, FOR ENDOSCOPE
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Model Number 72200568S |
Device Problem
Power Problem (3010)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/14/2020 |
Event Type
malfunction
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Event Description
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It was reported that during a surgery the light source was not working, it was not power on.The procedure was successfully completed without delay using the same device.No patient injury or other complications were reported.
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Manufacturer Narrative
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H10 h3,h6: the reported device, used in treatment, was received for evaluation.A visual inspection was performed on the exterior of product and the lid was damaged.There was a relationship found between the returned device and the reported incident.Light source failed to power up.Complaint of power up failure was confirmed.Cause of power failure is a defective power supply/ballast.Unit powered up and passed functional testing with a known good power supply installed.The complaint investigation has concluded the cause of the failure to be a defective electronic component on the power supply.The device has been in service for over 6 years, thus any malfunction presented at this point in time would not be related to the manufacture of the product.A complaint history review concluded this was a repeat issue.
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