Reporter is jnj representative.Investigation summary: investigation flow: damage visual inspection: the 14mm cannulated drill bit flexible (p/n 03.033.004, lot # 5l56841) was received at us cq broken on the laser cut teeth segment on the shaft.The shaft was completely broken into 2 pieces.No other issues were identified with the returned components of the device.Device failure/defect identified? yes.Dimensional inspection: dimensional inspection of the received device was performed.Document/specification review: based on the date of manufacture relevant drawings are reflecting the current and manufactured revision were reviewed.Complaint confirmed? yes, the device received was broken.Hence confirming the allegation.Conclusion: the complaint was confirmed for the 14mm cannulated drill bit flexible (p/n 03.033.004, lot # 5l56841) as the shaft of the device was completely broken.The unintended external forces might have contributed to the reported complaint condition.There was no indication that a design or manufacturing issue has caused the breakage and hence the root cause cannot be determined.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device history lot: part number: 03.033.004, lot number: 5l56841, manufacturing site: (b)(4), release to warehouse date: aug.20, 2019.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformance's were identified.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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