Model Number 3L79-31 |
Device Problem
High Test Results (2457)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/12/2020 |
Event Type
malfunction
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Manufacturer Narrative
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No further patient information was provided by the customer.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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The customer observed a falsely elevated calcium result generated on the architect c8000 processing module for one sample.The following data was provided (customer's reference range: 8.4 to 10.2 mg/dl) : (b)(6) 2020 initial result = 16.1 mg/dl, repeat = 11.1 mg/dl, new draw specimen: initial result = 9.1 mg/dl.No impact to patient management was reported.
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Manufacturer Narrative
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A review of tickets determined that there is normal complaint activity for the complaint lot 41159un19.Trending review determined did not identify any trends for the complaint issue.Return testing was not completed as returns were not available.Retesting of another sample gave expected results.Customer mentioned factors such as hemolysis or sample handling could have affected the initial result.A review of the manufacturing documentation did not identify any issues associated with the customer's observation.A review of the product labeling concluded that the issue is sufficiently addressed.Based on the investigation, no systemic issue or deficiency of the calcium reagent lot number 41158un19 was identified.
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Search Alerts/Recalls
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