Model Number CLV-S190 |
Device Problem
Use of Device Problem (1670)
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Patient Problem
No Patient Involvement (2645)
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Event Date 06/10/2020 |
Event Type
malfunction
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Manufacturer Narrative
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During troubleshooting, the sales representative indicated they will try to replace the main lamp light source to see if that resolves the issue.Tac recommended to send the light source in for repair but the sales representative chose to replace the xenon lamp first and then would sent to repairs if issue could not be resolved.As part of the investigation, olympus followed up with the sales representative to obtain additional information but no further information was obtained to date.The cause cannot be confirmed, however, the investigation is ongoing.If additional information becomes available, this report will be supplemented accordingly.
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Event Description
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The technical assistance center (tac) was informed by the sales rep representative that the viscera elite xenon light source remained in standby mode and the spare lamp indicator was activated.In addition, there were multiple errors that occurred with the light source.There was no patient involvement reported.
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Manufacturer Narrative
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This supplemental report was submitted to provide additional information to mdr# 8010047-2020-04164.An investigation was completed by the oem.However, the root cause of the reported event could not be conclusively determined no device was returned and insufficient information was reported.Based on the information available, the possible causes can be attributed to the following: since there was no problem with the replacement of the xenon lamp, it is inferred that the lamp was broken, which is the cause of the phenomenon.As for the cause, it is inferred that it occurred due to the accidental failure of the lamp, because it was shorter than usual for the usage time of the lamp.Olympus will continue to monitor the field performance of this device.
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Search Alerts/Recalls
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