Additional information: d10, g4, g7, h2, h3, h6, h10 unique device identifier- (b)(4).The device was not returned for evaluation therefore the failure analysis and determination of root cause could not be completed due to a lack of information received.The customer cancelled repair and declined to return the product.The device history record (dhr) could not be completed as the serial number provided (led002261) does not appear to be valid.No other lot or serial number was provided during the investigation.The reported complaint was not confirmed.
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