Model Number SPL-T |
Device Problem
Break (1069)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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The device was returned to olympus for evaluation.The user¿s complaint was confirmed.The device was visually inspected and found the tip is broken and there is a damaged transducer plug.The item was found to be unrepairable.The device was returned to the user facility.
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Event Description
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The user facility reported that there is a problem with a probe that is broken at the proximal end.The tip is broken.There was no patient involvement.No additional information was provided.
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Event Description
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The customer also reported that the issue was with the transducer plug and not the actual probe.
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Manufacturer Narrative
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This supplemental report is being submitted to report the additional information to clarify which device had the broken tip.According to estimation, the customer did not send their probe back with their transducer.When estimation confirmed that the tip was damaged, they were referring to the transducer plug, which was damaged near the o-ring.Because of the damage, the transducer was unable to connect the generator (spl-s) receptacle.
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Manufacturer Narrative
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This supplemental report is being submitted to provide review of the device history records (dhr), unique device identifier (udi) number and investigation conclusion.The device history records for this device were reviewed and all records indicated that the product was manufactured according to all applicable procedures and met final product release criteria.No abnormalities were found.Based on available information, a probable cause of the found failure cannot be determined.However, damage to transducer plug is often incurred as a result of user error.This product is a precision device; handle it with care.Avoid rough or violent handling, which may cause equipment damage as stated on the ifu (instruction for use) and as a preventive measure, the user manual states: connect the transducer to the generator by aligning the key way of the transducer connector with the key way slot on the transducer receptacle on the front panel.Push straight in.Caution do not twist or turn the plug.Olympus will continue to monitor complaints for this device.
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Search Alerts/Recalls
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