Model Number INFX-8000F/AH |
Device Problems
Device Dislodged or Dislocated (2923); Unintended Movement (3026)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 06/19/2020 |
Event Type
malfunction
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Manufacturer Narrative
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To judge the need of corrective and preventative actions, if any, the manufacturer must investigate the broken console and hyper handle in detail.After receiving those parts, manufacturer will update this report.
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Event Description
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Customer alleged that during a user controlled c-arm movement with a tableside console, the hyper handle button to control direction and speed was broken.Customer alleged that the c-arm continued to move and hit the patient, against the user's intention.According to the customer, a touch sensor equipped to the c-arm was activated, and the c-arm was stopped.Customer reported that there was no harm to the patient.The accident happened between 8:00 and 8:30 am on friday (b)(6) 2020.
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Manufacturer Narrative
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After the table side console was replaced at the site, it was returned to the manufacturer for investigation.The result of the investigation is as follows.The cover of the switch was not returned because it was disposed at the site.The completion of the investigation was delayed because the switch cover, which was important for the investigation, was not returned and it took time to obtain the information necessary for the investigation regarding the returned parts.Returned parts without the cover were investigated, and manufacturer found no abnormalities.Manufacturer conducted reproduction test with using another cover of a switch.Manufacturer assumed in the test that the broken cover was squeezed and pushed the underlying switch.Manufacturer considered that the tilted switch made c-arm move without user operation before the cover came off.It was noted that this is an extremely rare case.As a result of the log investigation, manufacturer did not find any error occurrence for the device at the event time.After the incident, canon customer engineer checked all safety functions (touch sensors and emergency stop switches) and confirmed that functions were working properly.The user could stop c-arm movement using emergency stop switches.Furthermore, c-arm was slowed down around the patient by interference prevention function.These functions ensure safety in a scenario such as this case.This case is the first report of its kind to the manufacturer.Customer engineer has replaced the table side console, and the repair has been completed.Therefore, it is judged that no further corrective action is needed in this case.In regards to preventative action, the emergency stop buttom to stop movement of the c-arm support unit, as outlined in the system operation manual, will be explained again to the customer.
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Event Description
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Customer alleged that during a user controlled c-arm movement with a tableside console, the hyper handle button to control direction and speed was broken.Customer alleged that the c-arm continued to move and hit the patient, against the user's intention.According to the customer, a touch sensor equipped to the c-arm was activated, and the c-arm was stopped.Customer reported that there was no harm to the patient.The accident happened between 8:00 and 8:30 am on friday (b)(6) 2020.
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Search Alerts/Recalls
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