Device was received for evaluation.Evaluation determined that the device lg (lens guide) tube was found burned.Multiple parts of the device were determined to be non olympus including the insertion tube unit.The identified parts were replaced, device was repaired.Once completed, the device was tested and passed all required testing and specifications.Based on evaluation findings, the reported issue was attributed to use error, device maintenance and handling issue.Once defective parts were replaced and device repaired, the issue was resolved.
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It was reported that the scope melted during reprocessing.According to the reporter, the scope was put in the autoclave melted and further site investigation found out that the scope per the users ifu (instruction for use) and manual, should not be placed for autoclaving.There was no patient involvement on this report.No user harm or injury was reported.
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