The customer observed a falsely elevated lactate dehydrogenase (ldh) result for one patient on an architect c16000 analyzer.The following data was provided (customer's reference range is 125-220 u/l): sample id (b)(6) initial result, on (b)(6) 2020, was 301.48 u/l, repeated on an architect c8000 was 187.08 u/l.The sample is then rerun on the c16000 analyzer and the result was 178.14 u/l.There was no impact to patient management reported.
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The complaint investigation for a falsely elevated lactate dehydrogenase (ldh) result included a search for similar complaints, the review of complaint text, trending data, labeling, and device history records.A review of tickets determined that there is normal complaint activity for reagent lot 18818un19.Trending review determined no adverse trends for the product.Return testing was not completed as returns were not available.A review of the manufacturing documentation did not identify any issues associated with the customer's observation.A review of the product labeling concluded that the issue is sufficiently addressed.No systemic issue or deficiency of the architect ldh assay was identified.Based on the information provided and abbott diagnostics' complaint investigation, no product deficiency was identified.
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