Model Number CLV-190 |
Device Problem
Use of Device Problem (1670)
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Patient Problem
No Patient Involvement (2645)
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Event Date 07/02/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The device was returned to olympus for evaluation.The device was visually inspected and minor cosmetic wear and tear was identified.The reported event could not be duplicated.The cause of the reported event cannot be determined at this time.If additional information becomes available at a later time, this report will be supplemented.
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Event Description
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It was reported that during maintenance/preparation for use the lights of the front panel of the unit were found to be flashing.The customer declined troubleshooting with technical assistance as per the customer troubleshooting had already been attempted to no avail.
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Manufacturer Narrative
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This report is being supplemented to provide the legal manufacturer¿s investigation summary regarding this report.The root cause could not be identified.The cause of the customer's experience is presumed based on the investigation result: since no error occurred during repair (user's experience could not be duplicated), it is presumed that rotation or driving operation of the turret or the rgb filter was unstable due to temporary accidental failure, resulting in occurrence of error (blinking of the indicators on the panel).
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Search Alerts/Recalls
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