The device is not returned.As such, an actual device evaluation is not performed.An evaluation is done based on historical records.This supplemental report is being submitted to provide this information.Please see the updates in sections: g4, g7, h2, h3, h4, h6, and h10.The device history record review confirmed that device has no abnormalities, special adoption, or variations in manufacturing.Reported issue for the device is main lamp is not lighted.Since device is not returned and additional information not provided by customer, root cause could not be identified.The device has been in operation for more than five years, and it is likely that lamp life or igniter malfunction occurred due to long-term use.
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