I met with doctor and reviewed the bag with him - he did hands-on and said it looked fine.I was available on 3/25-3/29, for doctor's cases, however this case was pushed and i was not made aware of the new date and time and was not present due to genicon evaluations at other facilities.Doctor did one other case with the bag and it worked as expected.I was told by the crd that after a different doctor had a tear (described in (b)(4)), that this doctor also had a similar tear - at the seam toward the bottom or point of the bag.Note: i have been present for 4 additional cases since this occurrence and the bag worked well, however i have not spoke to dr.Hipp at this time and will do so when he returns.((b)(4)).It should be noted that there were two (2) additional complaints included as part of the original complaint record.This complaint record was addended to focus on product experience report (b)(4).Complaint (b)(4) was initiated to address p(b)(4) was initiated to address (b)(4).
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