Model Number M3-30A |
Device Problems
Break (1069); Image Display Error/Artifact (1304); Optical Problem (3001)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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Due diligence was executed for this event.Event date is not known.The device is not returned, as such a definitive root cause of the reported complaint cannot be determined at this time.Supplemental report(s) will be filed as the information becomes available.
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Event Description
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As reported for this event, during preparation for us, a chip was observed at the distal tip of the device.There is no patient involvement.The setup was done with another similar device without any delay.Intended procedure was completed.No other devices needed to be replaced.
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Manufacturer Narrative
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The device has been returned and a device evaluation completed for it.The user complaint of chip on the distal end is confirmed.This supplemental report is being submitted to provide this information.The device history record review did not find any defects, nonconforming issue or any corrective action issues during the assembly build of the device.All records indicate the device was manufactured in accordance with all applicable procedures and final product release criteria.Device was manufactured in may 2018.The user complaint of chip on the distal end is confirmed.Upon inspection broken cover glass was observed; there was broken meniscus causing debris.Moisture underneath cover glass on distal tip was also noted.In addition it was noted that the debris underneath cover glass on eye cup was affecting image.
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Search Alerts/Recalls
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