One opened probe was received with a tip protector, in a bubble bag, for the report of the needle (metal part) came off of the handle during surgery.The returned sample was visually inspected and found to be non-conforming with orange/brown foreign material on the port face.In order to further investigate the reported event, the returned probe was actuated and the probe needle/stiffener assembly was observed to have pulled out of the needle holder when actuated.The probe was disassembled and the components inspected.No/minimal wear was observed on the inner cutter when compared to the degree of wear based on continuous actuation of the probe visual standard photos.Gouge marks were observed at several locations along the inner cutter.No lot number was identified with this complaint; however, a review of the device history records traceable to the lot number obtained from the customer returned device¿s rfid tag indicates that the product was processed and released according to the product¿s acceptance criteria.The evaluation confirms the reported issue of needle came off the handle.The exact root cause of the component detachment cannot be determined.An internal investigation has been initiated in order to investigate the component separation.All probes are 100% visually inspected and tested for actuation, aspiration, and cut during manufacturing.Any non-conformances found are removed from the lot and scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No additional action is required at this time.The manufacturer internal reference number is: (b)(4).
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