The customer reported she was splashed in the eyes/face when removing the input/output tray on the accelerator aps system.The clamp broke and she was splashed with patient specimen.She was wearing a protective n95 mask, however, the fluid still came in contact with her eyes and face.The patient will undergo serology checkups as a preventative measure.No further injury, harm, or medical intervention was reported.
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The investigation included a search for similar complaints, the review of complaint text, trending data, and labeling review.Labelling was reviewed and the accelerator aps operations manual states the function of the input/output module and describes the routine racks in relation to the input/output module.Trending data was reviewed, and it was determined that there were no trends related to the issue for the product.The device history record review did not identify any issues with the accelerator aps and the complaint issue.The investigation to determine how the rack handle unexpectedly detached from the rack body causing it to fall, included a review of the pictures of the rack, and the three pins that keep the handle attached to the rack body were also examined.It was concluded that the three pins that keep the handle attached to the rack seemed whole but could only assume that the rack might have been more worn out than previously thought.It is recommended to replace the rack and to check the mechanical status of all racks to avoid similar scenarios in the future.Based on the investigation, no systemic issue or deficiency of the accelerator aps system routine rack of the inpeco system was identified.
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