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Catalog Number 66801197 |
Device Problems
Loss of or Failure to Bond (1068); Device Difficult to Setup or Prepare (1487); Appropriate Term/Code Not Available (3191)
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Patient Problems
No Patient Involvement (2645); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/06/2020 |
Event Type
malfunction
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Event Description
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It was reported that during inspection the opsite flexfix dressing did not stick.No harm or injury reported.
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Manufacturer Narrative
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H10: h3, h6: the device, intended to be used in treatment, has not been returned for evaluation.No additional information was provided.Therefore we have not been able to establish a relationship between the device and the reported event or determine a root cause on this occasion.The manufacturing records show no evidence that the product did not meet specification at the time of manufacture.The complaint history review found additional complaints for the product and failure mode reported in the last three years.The silicone adhesive will feel sticky when compared to an acrylic adhesive and is specially designed to be very soft and gentle, but can soften further, particularly at higher temperatures.No further actions are deemed necessary at this stage.However, we will continue to monitor for any adverse trends relating to this product range.Smith + nephew acknowledge customer concern and are continually investigating ways to develop and improve our products.
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Manufacturer Narrative
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Reassessment of this incident found it not to fulfill reporting criteria.A device that is difficult to setup or prepare device would not be likely to cause or contribute to a death or serious injury.Event may result in minor or temporary injury (e.G., pain) requiring no or minor medical intervention.The event may require use of a backup device to continue therapy.This event did not lead to a death or serious injury, nor would it be likely to cause or contribute to a death or serious injury if it were to recur.This event is considered not reportable pursuant to 21 cfr §803.While this event is no longer considered reportable, this report is being submitted as a courtesy to provide updated investigation results based on the return and evaluation of the complaint device subsequent to the submission of our previous supplemental report.The device was returned for evaluation, confirming the reported event.Visual inspection confirmed silicone remained on the carrier, functional evaluation confirmed reduced adherence.A documentation investigation has been conducted, confirming that no manufacturing or process problems have been observed.Complaint history shows previous events of this nature, with corrective actions assigned, which are in the effectiveness stage.The root cause has been deemed a component failure, the instructions for use, detail the wound contact layer within these dressing can be affected by storage temperature fluctuations.Smith and nephew can confirm the device was released according to specifications and continue to monitor for adverse trends relating to this product range.This investigation is now complete with no additional corrective actions deemed necessary.
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Search Alerts/Recalls
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