Device evaluation determined that the reported failure was confirmed.The pin in the transducer socket was observed to be deformed.The identified parts need to be replaced.Device was placed for repair.The device history records for this device were reviewed and all records indicated that the product was manufactured according to all applicable procedures and met final product release criteria.No abnormalities were found.The failure reported based on investigation is attributed to general wear and tear and/or user error.Often the user does not realize that all connections are push/pull and twists the plug in the socket damaging one or more pins.Per the device ifu (instruction for use) instructs the user to "connect the transducer to generator by aligning key way of the transducer connector with the key way slot on the transducer receptacle on the front panel.Push straight in.Caution do not twist or turn the plug." olympus will continue to monitor complaints for this device.
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