The issue was investigated in detail.According to the provided information from the customer site, the system began tilting movement into minus direction by itself in stand by condition.The system was stopped when 45°position was reached.During the on-site visit siemens local service technician identified a defective joystick at the console cross switch with poti.The joystick was replaced, and the defective one was sent back for further investigation.No physical damage could not be determined on the joystick.The returned part was installed on a fully operational iconos r200 test system.After intensive testing, no malfunction could be detected.There was no automatic movement started by itself and when the joystick lever was released, it always returned to middle position and movement was stopped immediately.It is assumed that the reported issue was caused by the lever of the joystick kept sticking outside of the middle position when the user released it.This can be caused by dirt between the lever base and the console surface.Since this system generation has no dead man grip function, the movement would continue in such case.However, emergency stop button present on the device will stop all unintended movements.Another possible reason for the described issue is dirt in the cross-switch potentiometer unit itself.Due to friction the middle position could not be reached, and movement continued.Whether some dirt fell out when the part was replaced, while transportation or the disinfection process can no longer be clarified.The spare part consumption of the concerned cross switch with poti shows values that are below the defined threshold.No general problem is known.
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