Patient identifier multiple = (b)(6).There was no additional patient information provided due to privacy issues.This issue was previously reported under mdr number 1415939-2020-00089 under an incorrect manufacturing site: (b)(4).A review of tickets found no other complaints similar to the current complaint for lot 56397uq12.Trending review determined no trends for falsely elevated results for the product.Return testing was not completed as returns were not available.A review of the manufacturing documentation did not identify any issues associated with the customer's observation.A review of the product labeling concluded that the issue is sufficiently addressed.Based on the investigation, no systemic issue or deficiency of carbon dioxide (co2) reagent, lot 56397uq12 was identified.
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