It was reported that the device after two minutes of operation, suddenly stopped functioning.The issue occurred during device inspection at customer¿s site.There were no further details provided regarding the event.There was no patient involvement on this report, no user harm or injury was reported.
|
This supplemental report is being submitted to provide review of the device history records (dhr), unique device identifier (udi) number and investigation conclusion.Device evaluation confirmed the reported issue.When the (h) and (s) buttons were activated, it was confirmed that the transducer was not producing any output power and both the check probe box and error box illuminated red indicating the transducer was not working properly.Review of dhr records indicate the device was manufactured and tested in accordance with all applicable procedures and all functional and electrical tests passed and final product release criteria were met at the time of manufacture.As the device is not serviceable further troubleshooting was not performed and a definitive root cause could not be determined.It was determined that likely causes of transducer failure include; fluid ingress or an internal wiring defect.A failure of the generator can be excluded as the procedure was able to be completed with a second transducer.As the device was to be returned to the customer, therefore the unit could not be destructively disassembled and a definitive root cause could determined.Olympus will continue to monitor complaints for this device.
|