(b)(4).This follow-up report is being submitted to relay additional information.Updated: b4, b5, d4, d10, g4, h2, h3, h4, h6 reported event was confirmed by visual examination of device.Device history record (dhr) was reviewed and no discrepancies were found.The root cause of the reported issue is attributed to transit damage.Visual evaluation of the returned product identified that there is a tear in the sterile pouch, and black debris consistent with porous material has been identified inside the sterile package.The complaint has been confirmed by visual evaluation.The product was likely conforming when it left zimmer biomet control.This reported event falls within the scope of a previous corrective action, the purpose of which is to assess all current sterile barrier systems used to package products at zimmer biomet bridgend.As part of this, the pouch is being improved to use a stronger material (nylon), and foam end caps are being added.Also, the orientation the devices are packed in the shipper box is moving from vertical to horizontal, and the thickness of the shipper box has been increased.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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