A search for non-conformance associated with this part/ lot number combination did not reveal any production-related issues relevant to the complaint that occurred during manufacturing of the device the device was returned to the manufacturer for evaluation along with the microcatheter.The stent was returned slightly deployed from the tip of the microcatheter.As the stent was returned in this condition and the complaint stated that the stent was unable to be fully recaptured, it was tested if the stent could be retracted into the catheter.In the state that it was returned, the stent was able to be recaptured into the microcatheter without any friction.The reported complaint is unconfirmed as the stent was able to be recaptured during testing.No damage or other anomaly that would have caused or contributed to the reported complaint was discovered.The root cause of this complaint may have been due to tortuous anatomy at the vertebral artery preventing the stent from being recaptured into the microcatheter.
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