Model Number ORG-9110A |
Device Problems
Signal Artifact/Noise (1036); Incorrect, Inadequate or Imprecise Result or Readings (1535); Communication or Transmission Problem (2896); Output Problem (3005)
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Patient Problems
No Known Impact Or Consequence To Patient (2692); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/04/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The customer reported that their multiple patient receiver (org) is experiencing dropouts and showing artifact for several receiver cards.No harm or injury was reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.The following fields contain no information (ni), as attempts to obtain information were made, but not provided: concomitant medical products.
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Event Description
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The customer reported that their multiple patient receiver (org) is experiencing dropouts and showing artifact for several receiver cards.No harm or injury was reported.
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Manufacturer Narrative
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Details of complaint: the customer reported that the multiple patient receiver (org) was experiencing signal dropouts and showing artifact for several receiver cards.No patient harm was reported.Investigation summary: the customer also stated there were artifacts on several receivers and they were requesting eight (8) receiver cards.Nihon kohden technical support (nk ts) requested additional information to provide the best possible support.However, the customer declined to provide the requested information.Nk ts initiated an exchange of the requested receiver cards.An evaluation of the receiver cards by nihon kohden repair center (nk rc) was performed.They were able to duplicate the reported issue as well as find that noise (artifact) for spo2 and respiration was present.With the available information, the root cause is due to the defective receiver cards.The defective receiver cards were scrapped by nk rc.A review of the serial number history for the org shows no recurrence of the reported issue.
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Event Description
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The customer reported that the multiple patient receiver (org) was experiencing signal dropouts and showing artifact for several receiver cards.No harm or injury was reported.
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Search Alerts/Recalls
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