The reporter's product was requested for investigation and replacement product was sent to the reporter.The product has not been received at this time.If the product is returned in the future, a follow up report will be submitted.Routine retention testing is performed.Retention testing data is reviewed and appropriate actions are taken as needed.The reporter's meter was provided for investigation where it was tested using retention strips and retention controls.Testing results (qc range = 4.1 - 6.8 inr): qc 1: 5.3 inr, qc 2: 5.2 inr, qc 3: 5.3 inr.The obtained qc values were in the allowed range of the used combination strip lot - qc lot.All measurements were without error messages.The maximum difference between measurements was 2%.Occupation: the occupation is lay user/patient.
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The initial reporter stated he received discrepant results when testing with coaguchek xs meter serial number (b)(4).At 8:52 a.M., a sample from the patient was tested using the meter, resulting with a value of > 8.0 inr.At 10:20 a.M., a sample from the patient was tested using the meter, resulting with a value of 5.6 inr.At 11:22 a.M., a sample from the patient was tested using the meter, resulting with a value of 2.9 inr.The patient's therapeutic range is 2.0 - 3.0 inr.The patient's testing frequency is weekly.
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