Device was returned and evaluated.As stated, the device was inspected and outputs are within standard specifications however, the device was found with a faulty connector and unable to be locked into the generator.The faulty connector was noted to be a non-repairable item.
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It was reported that during an asset return inspection, the device was tested and outputs are within standard specifications however, the device was found with a faulty connector and unable to be locked into the generator.There was no patient involvement on this report, no user harm or injury was reported.
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This supplemental report is being submitted to provide the device return evaluation, review of the device history records (dhr).Review of dhr records indicates the device met all final release criteria at the time of manufacture.There is no indication manufacturing processes contributed to the reported event.It was reported that during an asset return inspection, the device was tested and outputs are within standard specifications however, the device was found with a faulty connector and unable to be locked into the generator.The reported failure is a known phenomenon and is produced as a result of damage to the transducer plug and/or receptacle.Damage to the receptacle is often incurred as a result of user error, often the user does not realize all connections are push/pull and instead the plug is twisted upon connection or removal.This action results in damage to the pins internal to the socket and may crack or damage the receptacle housing.Per the user¿s manual, the transducer receptacle is addressed, "connect the transducer to the generator by pressing the plug straight in.Caution do not twist or turn the plug ¿, connect the transducer to the generator by aligning the key way of the transducer connector with the key way slot on the transducer receptacle on the front panel.Push straight in.Caution do not twist or turn the plug." olympus will continue to monitor complaints for this device.
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