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Device Problems
Device Slipped (1584); Installation-Related Problem (2965)
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Patient Problems
Pain (1994); Injury (2348); Muscle/Tendon Damage (4532)
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Event Date 08/05/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Ge healthcares investigation into the reported event has been initiated and is ongoing.A follow-up report will be submitted when the investigation has been completed.Device evaluation anticipated, but not yet begun.
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Event Description
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On (b)(6) 2020, the customer at (b)(6) reported that as the technologist was moving the monitor suspension with dual 19 inch lcd monitors to the left side of the room, it came off the monitor suspension railings on the left side.The suspension did not fall to the floor as it was still attached on the right side of the suspension.This event occurred after completion of a patient exam.When the event occurred, the technologist felt pain in her left wrist, left arm, left shoulder, neck and lower back.No additional details regarding the injury were provided by the customer.The precision 600pf system is manufactured by (b)(4) and is distributed by (b)(4).
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Manufacturer Narrative
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Ge healthcare's investigation has been completed and the root cause of the event was determined to be due to an installation error.Through further investigation, it was determined there were inadequate instructions/procedures to mount the rubber stoppers and steel band retainers to the longitudinal rail which then allowed the rollers to partially come off the longitudinal railing.To correct this issue, both the rubber stopper and steel band retainer were reinstalled.Ge healthcare has also initiated a field action to address the potential installation error in the installed base.This field action was reported to the fda per 21 cfr part 806 under correction and removal number 2126677-12/22/20-014-c on 22-dec-2020.
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Search Alerts/Recalls
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