Catalog Number 04625315172 |
Device Problem
Incorrect Measurement (1383)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 08/11/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The customer¿s products have been requested for return.The product has not been received at this time.If the product is returned in the future, a follow-up report will be submitted.Routine retention testing is performed.Retention testing data is reviewed and appropriate actions are taken as needed.This event occurred in (b)(6).Occupation was lay user/patient.
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Event Description
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The initial reporter received a questionable result from coaguchek in range meter serial number (b)(4).At 2 pm, the meter result was 4.1 inr and the laboratory result using an unknown reagent was 2.6 inr.The therapeutic range was 2.5-3.0 inr.
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Manufacturer Narrative
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The reporter's meter and strips were returned for investigation.The returned product was measured in comparison to a retention meter and master lot strips.Testing results (qc range: 2.7-3.3 inr): qc 1: 2.9 inr, qc 2: 2.8 inr, qc 3: 2.8 inr.All inr values were within the specified maximum difference between measurements.No error messages occurred.The returned material and the retention material meet specifications.Medwatch fields d9 and h3 have been updated.
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Search Alerts/Recalls
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