Model Number GZ-140PA |
Device Problems
No Display/Image (1183); Communication or Transmission Problem (2896)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/07/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The biomedical engineer (bme) reported that the gz transmitter was not displaying waveforms, but all other parameters available.Issue was resolved by rebooting the unified gateway.No error messages displayed on the central nurse's stations (cns) when this was happening.No patient harm reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.Additional device information: concomitant medical device: the following devices were being used in conjunction with the gz transmitter.Central nurse's station: model: cns-6201a, sn: (b)(4).
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Event Description
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The biomedical engineer (bme) reported that the gz transmitter was not displaying waveforms, but all other parameters available.Issue was resolved by rebooting the unified gateway.No error messages displayed on the central nurse's stations (cns) when this was happening.No patient harm reported.
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Manufacturer Narrative
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Details of complaint: the biomedical engineer (bme) reported that the gz transmitter was not displaying waveforms at the central nurse's station (cns), but all other parameters were available.The issue was resolved by rebooting the unified gateway (ug).No patient harm or injury was reported.Investigation summary: nihon kohden technical support (nk ts) requested assistance from clinical (cits) who rebooted the ug.The root cause is determined to be the facility's network environment.The ug reboot allowed the correct boot sequence for the gz transmitter to display all information to the cns.A review of the serial number history shows no recurrence of the reported issue.Because most network and comm loss issues are due to hospital network settings, connection errors, or other use errors, issues of this type are unlikely to be caused by a device malfunction.
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Event Description
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The biomedical engineer (bme) reported that the gz transmitter was not displaying waveforms, but all other parameters were available.Issue was resolved by rebooting the unified gateway.No error messages displayed on the central nurse's stations (cns) when this was happening.No patient harm reported.
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Search Alerts/Recalls
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