The customer reported that during a patient procedure, using a glidescope video baton 2.0 large, the image cut out.The customer's biomed narrowed the issue to the baton.A delay in the procedure of two (2) minutes occurred as a backup glidescope video baton 2.0 large was obtained.No harm to the patient or user was reported.
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D9, g3, g6, h2, h3, h6, h10 a replacement glidescope video baton 2.0 large was provided to the customer and the video baton 2.0 large used in the procedure was returned to verathon for evaluation.A verathon technical service representative evaluated the returned video baton 2.0 and confirmed that when the baton was manipulated the image intermittently cut out.The intermittent image issue was isolated to baton failure.Since the customer had already received a replacement video baton 2.0, the returned glidescope video baton 2.0 large was scrapped.No corrective action is required at this time.Verathon will continue to monitor for trends.
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