During the call with the user, tac (technical assistance customer) support notified, informed the user that the detergent lines, alcohol lines needs to be disinfected.In addition, the user needs to follow the ¿care and maintenance¿ after long-term storage section in the oer-pro ifu (instruction for use).The user once informed, reprocessed the scopes again, acknowledged that the scopes were just reprocessed in the oer-pro, still in the room and not in use.Section to follow in ifu was sent to user per request.The device is functional and no other issue was reported.
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The device history records for this device were reviewed and all records indicated that the product was manufactured according to all applicable procedures and met final product release criteria.No abnormalities were found.The reported event did not occur if the user prepared necessary treatment.Design of the device or manufacturing, cannot be confirmed as factors to cause of the event.Ifu(instructions for use) states: the device can be safely stored as stated in the ifu.Preparing the reprocessor for long-term storage: when the equipment will be stored for more than 14 days, follow the procedure described in the manual.Olympus will continue to monitor complaints for this device.
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