Model Number OER-PRO |
Device Problem
Labelling, Instructions for Use or Training Problem (1318)
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Patient Problem
No Patient Involvement (2645)
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Event Date 04/24/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Technical assistance customer support (tac) emailed to olympus representative the letter regarding preparing and reopening the oer-pro from long term storage.Additionally, the ¿olympus connect¿ information was emailed in order for the user/customer to download the ifu (instruction for use) if they should need to follow the procedures outlined.To date there was no patient infection or harm was reported.No further issue reported.
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Event Description
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It was reported that the user have not prepared their oer-pro device for long term storage and it has been three weeks since use.There was no patient involvement on this report.No known patient infection reported.
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Manufacturer Narrative
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This supplemental report is submitted to provide the results of the legal manufacturer¿s investigation and device history record (dhr) review.The dhr for the subject device was reviewed and it was verified the device was manufactured in accordance with documented specifications.The legal manufacturer performed an investigation.The reported event was confirmed to be due to user handling.Per the instructions for use, when the equipment will be stored for more than 14 days, follow the procedure described.
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Search Alerts/Recalls
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