Details of complaint: the biomedical engineer (bme) reported that the zm transmitter was not reading the ecg leads.No error message was given.The monitor technician noticed it when looking at full disclosure and only saw a qrs wave on lead 2.No patient harm or injury was reported.Investigation summary: nihon kohden technical support (nk ts) initiated a warranty exchange for the zm device.With the information available, a root cause cannot be determined.Fuzzy or inaccurate waveforms (e.G., sawtooth patterns, square waves) and wave artifacts (signal noise, lead placement, lead connection, network interference) may be caused by faulty lead placement or faulty leads.Users should verify that the leads are authorized for use with the zm transmitter in operation before monitoring a patient.Improper connection of leads (leads not properly seated), and/or damaged or contaminated leads (dirt, dust and/or cleaning residues) may contribute to ecg issues.If the leads are not seated properly to the zm transmitter, readings will not appear properly.
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