Model Number SPL-S |
Device Problems
Break (1069); Defective Device (2588)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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Device was received and evaluated.Evaluation determined that the reported issue was confirmed.The device connector port (transducer receptacle) was found with broken pins, and unable to plug in the handpiece.A test reference handpiece was installed and unit worked, passed all functional/energy output test.The identified damaged pins need to be replaced.The device was placed for repair.A root cause of the reported issue likely attributed to mishandling of the device.
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Event Description
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It was reported that the device was found with a broken connector.The issue occurred during an unknown procedure.There were no further details provided regarding the event.There was no patient impact, or harm reported due to the event.
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Manufacturer Narrative
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This supplemental report is being submitted to provide the review of the service history records (shr).The device service history records for this device were reviewed and all records indicated at the time of inspection in december 2016, no abnormalities concerning the transducer receptacle were noted.The device was repaired and returned to specification by the original manufacturer.The reported failure is a known phenomenon and is produced as a result of damage to the transducer plug and/or receptacle.Damage to the receptacle is often incurred as a result of user error, often the user does not realize all connections are push/pull and instead the plug is twisted upon connection or removal.This action results in damage to the pins internal to the socket and may crack or damage the housing.As stated on the ifu (spl-ifu rev am) ,connect the transducer to the generator by pressing the plug straight in.¿caution¿ do not twist or turn the plug.Connect the transducer to the generator by aligning the key way of the transducer connector with the key way slot on the transducer receptacle on the front panel.Push straight in.Caution do not twist or turn the plug." olympus will continue to monitor complaints for this device.
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Search Alerts/Recalls
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