At the submission of the case, the customer has provided picture confirming the reported disconnection.A review of the dhr did not identify any deviation, non-conformity or material issue relevant to the reported failure.Root cause investigation results highlighted that the uv dispense and curing process, performed on 100% inspection by the assembler and aimed to ensure the cure, is variable and require a well-trained assembler.As a part of continuous improvement project, in (b)(6) 2019, the standard operating procedure for the manufacturing of the complained cannula has been revised including additional check for first piece in curing trocar to luer bond and additional 100% inspection of adhesive cure for trocar to luer bond with needle to test for softness.Manufacturing personnel has been trained on the new revision of the procedure on (b)(6) 2019.In addition, in order to ensure a more stable and precise process for dispensing uv adhesive and uv curing, an equipment has been modified to dispense a fixed amount of uv adhesive and modifying uv curing process.The validation of the equipment, which now includes an integrated semi-automatic dispenser and uv flood light system, has been completed on (b)(6) 2020.Field data monitoring is started and is planned to be completed by (b)(6) 2021.At the moment, all the complained devices were manufactured before the implementation of the new curing equipment.Based on livanova health hazard assessment, the overall risk is considered acceptable also after the implementation of the manufacturing personnel re-training in september.Nevertheless improvement action is now implemented and the field data monitoring is on going.Livanova will maintain monitoring the market.
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