The customer reported the rod cutter does not function.The repair technician reported the device jaws are damaged.Cutting jaws are broken is the reason for repair.The cause of the issue is unknown.The following parts were replaced: jaw, bolt system.The item was repaired per the inspection sheet, passed synthes final inspection on (b)(6) 2020 and will be returned to the customer upon completion of the service and repair process.Finalized service record will be archived in tungsten document management system.The evaluation was confirmed.The device was deemed serviceable and will be returned to the customer, no design or manufacturing issues were identified therefore it has been determined that no corrective and/or preventative action is proposed.Device history lot: part number: 388.720, lot number: t112808, manufacturing site: (b)(4).A review of the device history records was performed for the finished device lot number, and no non-conformance's were identified.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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