Information received a smith medical syringe infusion pumps|medfusion 4000 pumps complaint of base not responding and constant battery depletion alarm was not validated or verified.Physical condition of the device revealed top case cracked by the front left bottom and left rear corners.No visible contamination was visually observed.Event log history revealed base not responding/depleted battery alarm found in ehl several times, however during testing using biomed diagnostic, the complaint was not verified.Battery read normal reading at 97%.Unable to determine cause of event and therefore preventative action was taken to replace interconnect board and battery.Other routine maintenance included on repair summary: replaced damaged top case, right plunger case and battery door.Cleaned, greased and calibrated the device, performed power up process, occlusion test and all functional tests which passed.Returned l-bracket with the pump.Device passed all functional and delivery testing after repairs.
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