We have now concluded our investigation for the complaint received.A review of the associated batch manufacturing records did not identify any issue at the point of manufacture which may have caused or contributed to the issue highlighted by the complainant.In addition it can be confirmed that all finished product specification testing was satisfied at the point of release.The complaint history file contains no further instances/ related events of the reported event.The device was used for treatment.No samples were returned for analysis.A clinical investigation concluded; ¿the causal relationship between the smith and nephew device and the reported crimping of the transparent dressing issue cannot be confirmed.Per complaint, the indwelling iv3000 needle was removed.There was no reported harm to the patient; however, a backup device was not available.It is unknown how the procedure was completed or if there was a delay.Therefore, no further clinical/medical assessment is warranted at this time.¿ the reported issue may be linked to application or maintenance techniques.The instructions for use provides comprehensive instructions of the operation, use and limitations of the device.The associated risk file contains the reported event.We have not been able to confirm a relationship between the event and the device or identify a definitive root cause.No further actions by smith and nephew are deemed necessary at this stage.However, we will continue to monitor for any adverse trends relating to this product range.Smith and nephew acknowledge customer concern and are continually investigating ways to develop and improve our products.
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