Model Number ACU0T0 |
Device Problem
Defective Device (2588)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/26/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Evaluation summary: the product was not returned for analysis.The product history and batch records were reviewed and documentation indicated the product met release criteria.The product investigation could not identify a root cause.There have been no other complaints reported in the lot number.The manufacturer internal reference number is: (b)(4).
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Event Description
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A health professional reported that an intraocular lens (iol) was defective.Additional information has been requested.
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Manufacturer Narrative
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The device was returned.The plunger lock and lens stop have been removed.The plunger is oriented correctly.Viscoelastic is observed in the device.The plunger has been retracted.No damage observed.The provided photos match the returned device.Information was provided that the event was due to user error.When inserting the lens, the injector was pushed back through insufficient pressure by the surgeon."unfolding outside of the eye (user error!) no technical defect".The manufacturer internal reference number is: (b)(4).
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Manufacturer Narrative
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The manufacturer internal reference number is: (b)(4).
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Event Description
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Additional information has been received stating the actual event issue was that during the delivery of the lens, the lens unfolded outside of the eye and as not able to be implanted.A new lens was used to complete the case.There was no patient impact.The customer is stating that this was user error and not a product issue.
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Search Alerts/Recalls
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