The hillrom technician found the right caregiver control panel had a stuck button and needed to be replaced.Per the hillrom service manual, it is necessary for the centrella¿ bed to have an effective maintenance program.We recommend that you do annual preventive maintenance.Plug the bed into a power outlet.Make sure all functions on the caregiver control panel operate correctly.Repair or replace the siderail if necessary.A search of the hillrom maintenance records did not show hillrom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The technician replaced the right caregiver control panel to resolve the issue.Based on this information, no further action is required.
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