Device was received and evaluated.Evaluation determined that the reported issue was confirmed.The ceramic insulation tip was found broken at the distal end side and a portion of the ceramic insulation tip (approximately 50%) broke off leaving sharp edges.The missing piece(s) were not returned for evaluation.Multiple scratches throughout the sheath were observed.The movement from the release button was found normal.The resectoscope found no issues when being inserted into the outer sheath.As stated on the ifu and as a preventive measure: always keep sheaths parallel to one another when assembling and disassembling.If the inner sheath is inserted or removed at an angle to the outer sheath, the lateral force applied to the inner sheath may crack, loosen, break, or otherwise damage the sheath¿s insulated distal tip.A broken tip, or fragments of a damaged tip, can potentially pass through the outer sheath and into the patient.If drag or resistance is encountered during assembly or disassembly, stop¿align working element and sheath parallel to one another before proceeding.Based on evaluation findings, the reported failure was due to mishandling.
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