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Model Number V60 |
Device Problems
Self-Activation or Keying (1557); Device Displays Incorrect Message (2591)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of report: 28sep2020.
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Event Description
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The customer reported that the unit turns and off by itself and the power button does not work.Also customer reports that they were getting a battery failed error.The customer reported that the unit was in use on patient , but there was no patient harm reported.The customer contacted product support and reported that replacing the battery corrected the battery failure error.Product support suggested that the customer swap graphic user interface (gui) to determine if the issue is in the gui or not.Discussed 1st and 2nd generation liquid crystal display (lcd).Advised customer to replace the user interface board.
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Manufacturer Narrative
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G4:30nov2020.B4:17dec2020.Per customer replacing the user interface board and battery corrected the reported problem.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4:15feb2021.B4:07mar2021.H11:g5:k102985.H11: per bio-med, the issue was discovered when the unit was turned on, and few minutes the unit was alarmed with battery failure.The biomed said that the unit was not in use on a patient, and no delay in therapy was reported.The bio-med stated that the unit turning on and off by itself and the unit could not be turned off was corrected after the battery was replaced and charge.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Search Alerts/Recalls
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