Device evaluated by mfr: we have now concluded our investigation for the complaint received.A review of the associated batch manufacturing records did not identify any issue at the point of manufacture which may have caused or contributed to the issue highlighted by the complainant.In addition it can be confirmed that all finished product specification testing was satisfied at the point of release.A complaint history review was carried out using the lot and part numbers provided, there have been no further complaints reported with these failure modes in the past three years.A risk management review was carried out.The risk files for this product contain many causes of irritant contact dermatitis described in the complaint including dressing used after expiry date, skin preparation treatments used or patient allergy to compounds in the dressing.Without further information the failure mode cannot be ascertained.The device intended to be used in treatment has been returned and evaluated.No defect was found during visual inspection and functional evaluation.We have not been able to establish a relationship between the device and the event reported or determine a root cause on this occasion.A clinical investigation was carried out.It was concluded: ¿the information provided is insufficient to determine whether the patient¿s symptoms are due to a pre-existing or concurrent medical condition (allergy history, skin/dermal sensitivities).It was further communicated, the area of the reported itching and blisters was washed with light salt water and subsequently the dressing was replaced.However, without the relevant clinical information or the dressing, neither the root cause nor the patient impact could be determined.Should additional relevant medical information be provided, this complaint will be re-assessed.Therefore, no further clinical/medical assessment is warranted at this time.¿ the users of the reported product are advised to consult the device ifu, to delineate future occurrences of the reported issue.The instructions for use provide comprehensive instructions of the operation, use and limitations of the device.As with all adhesive products some irritation can occur during application and removal, particularly on patients with sensitive skin.We have not been able to confirm a relationship between the event and the device or identify a root cause.No further actions by smith and nephew are deemed necessary at this stage.However, we will continue to monitor for any adverse trends relating to this product range.Smith and nephew acknowledge customer concern and are continually investigating ways to develop and improve our products.
|