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Model Number V60 |
Device Problems
Therapeutic or Diagnostic Output Failure (3023); Noise, Audible (3273)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of report: 01oct2020.
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Event Description
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The customer called into technical support (ts) reporting that the device did not shift to standby mode, noise like a cough was heard in the operation sound and the displayed ventilation volume became high.The device was in patient use at the time the reported issue was discovered; however, there was no harm to the patient or user.The customer reported no delay in patient therapy nor medical intervention required.The unit kept operating when the reported event occurred.
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Manufacturer Narrative
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G4:08oct2020.B4:02apr2021.The operation of the unit was tested, but the reported phenomenon could not be duplicated.Performed a functional test but no abnormality was confirmed.The unit was checked overall, cleaned, and run in tests.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4:14sep2020.B4:12apr2021.The device was in patient use at the time the reported issue was discovered.The displayed ventilation volume became high, so they replaced the unit with the same model.There was no harm to the patient or user.The customer reported no delay in patient therapy or medical intervention required.The unit kept operating when the reported event occurred.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4:21apr2021.B4:26apr2021.Review of the device event log reveals the occurrence of o2 unavailable and low o2 supply pressure alarms on the date of incident.It was confirmed that the unit was running on wall oxygen at the time of the event.The failure of going into standby mode and the reported noise could have been caused by the low oxygen supply pressure.The unit was evaluated by the philips service engineer (se) and the reported problems could not be duplicated.No faults were found with the unit.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Search Alerts/Recalls
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