The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction photoactivation module leak.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot j217 was conducted.There were no non-conformances associated with this lot.This lot met all release requirements.A review of kit lot j217 shows no trends.Trends were reviewed for complaint categories, alarm #8: blood leak? (photoactivation chamber) and photoactivation module leak.No trends were detected for these complaint categories.The customer provided photographs for investigation.The smart card was not returned; therefore, the reported alarm #8: blood leak (photoactivation chamber) could not be verified.An alarm #8: blood leak (photoactivation chamber) occurs when the photoactivation chamber leak detector has detected a fluid leak.The provided photographs verify the photoactivation module leak as a crack near the center of the module is visible.The cause of the crack could not be determined from the photographs.A material trace of the photoactivation plates at incoming in process or through complaints used to build lot j217 did not find any previous non-conformances.A device history record review did not identify any related non-conformances and this kit lot had passed all lot release testing.A root cause for the photoactivation module leak could not be determined from the information provided.No further action required at this time.This investigation is now complete.(b)(4).
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