The reported event was inconclusive.No sample was returned for evaluation.However, the potential root cause for this failure mode could be user related (example: salt accumulation)/ blocked drainage lumen/ no drainage eye.The lot number was unknown; therefore, the device history record could not be reviewed.The instructions for use were found adequate and state the following: "proper technique for urinary catheter maintenance.- secure the foley catheter.Use the statlock foley stabilization device if provided.- maintain a closed drainage system by utilizing pre-connected, sealed, catheter-tubing junctions.- maintain unobstructed urine flow and keep the catheter and collection tube free from kinking.- keep the collection bag below the level of the bladded or hips at all times.- empty the collection bag regularly using a separate, clean collection container for each patient." h11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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