G4:19jan2021, and b4:25jan2021.Touch screen assembly was returned for evaluation.Visual inspection revealed no signs of damage or contamination.A failure investigation (fi) technician installed the touchscreen assembly into a fi ventilator to duplicate the reported issue.During the unit testing the touchscreen assembly was installed in the fi test ventilator and fault was found on this returned touchscreen.The resistance measurement failed and this touchscreen assembly failed to meet specification.The reported complaint was confirmed.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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