This supplemental report is submitted to provide the results of the legal manufacturer¿s investigation and device history record (dhr) review.Updates to sections.The dhr for the subject device was reviewed and it was verified the device was manufactured in accordance with documented specifications.The legal manufacturer performed an investigation.A conclusive root cause was not identified.The legal manufacturer determined the likely cause of the reported problem of "foreign material falling off from the channel" as follows: it is inferred, based on the result of the device evaluation and the available information, that the material in the insertion section tube penetrated because the forceps channel was perforated by a "treatment instrument." based on the result of the legal manufacturer's investigation and device evaluation results, the likely cause of the event can be attributed to user handling and/or technique.As stated in the instructions for use, as a preventive measure: "if an endotherapy accessory cannot be withdrawn from the endoscope, close the tip of the endotherapy accessory or retract the tip of the endotherapy accessory into its sheath and slowly withdraw the endoscope while observing the endoscopic image.Inserting or withdrawing endotherapy accessories with excessive force may damage the instrument channel or endotherapy accessories and/or cause patient injury." "if the insertion or withdrawal of endotherapy accessories is difficult, straighten the bending section as much as possible without losing the endoscopic image.Inserting or withdrawing endotherapy accessories with excessive force may damage the instrument channel or endotherapy accessories, cause some parts to fall off and/or cause patient injury.".
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