It was reported to the manufacturer, by the end user, per the end user, per spouse states the patient has fallen off the dermafloat on 3 different occasions while attempting to get up off the bed.She states he cannot walk very well and needs assistance getting in and out of bed.She said he refuses to wake anyone for assistance when he needs to get up in the middle of the night.The dermafloat was serviced august 30, 2020 and the cu was exchanged due to patient sinking in the middle.She stated the first incident occurred about a month ago but could not remember the date.The second incident/ fall was on (b)(6) 2020 in the early morning hours.The 3rd incident occurred on wednesday (b)(6) 2020 in the early morning hours and that time he was injured.He had a scratch by his right ear.They did not take him to the emergency room or have a doctor check him out.Complaint # (b)(4) and ra# (b)(4) was entered into our system to have the mattress and control unit returned for investigation.As of this writing, the units have not been returned.
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