User's husband contacted alivecor on sept.22, 2020 about a complaint regarding her kardiamobile 6l device.User's husband reported that the user has been using her kardiamobile 6l device and readings "show up as normal".On (b)(6) 2020, user suffered cardiac arrest and survived.Subsequently, user's husband reported that the user has "long qt which was the precursor" to the cardiac arrest.User and her spouse did not understand that the device algorithm could not detect long qt syndrome (lqts) and may have delayed seeking medical treatment due to the kardiamobile 6l result.Alivecor contacted the user on three separate occasions (oct.1, oct.9 and oct.15) to follow up and investigate the complaint but user did not respond or return the kardiamobile 6l device for hardware investigation.Alivecor's kardiamobile 6l device is a lead-i and lead-ii mobile ekg device that is not intended to detect long qt syndrome (lqts).It appears that the device likely had no malfunction, did not cause or contribute to the cardiac arrest, and the incident was a result of user error.
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User's husband contacted alivecor on sept.22, 2020 with a complaint regarding her kardiamobile 6l device.User was reported to be using her kardiamobile 6l and readings "show up as normal".On (b)(6) 2020, user suffered cardiac arrest and survived.Subsequently, user's husband stated that the user has "long qt which was the precursor" to the cardiac arrest.User's spouse expressed confusion that the device algorithm did not detect the long qt and may have delayed seeking medical treatment due to the kardiamobile 6l result.
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